Credit controllers Salary
Median salary £26,981 per year (2025). Based on ONS ASHE data.
Gross pay, before deductions. See take-home pay on £27,000 after tax and National Insurance →
For credit controllers, £28,532 is the typical (median) pay. That is well below the UK full-time median of £39,039 — -27% versus the national average. Experienced credit controllers (top 25%) earn over £32,762.
About this role
Credit controllers recover money owed to organisations by managing debtor accounts, chasing overdue payments, negotiating payment plans and escalating to legal action when necessary. They balance firm collection with maintaining customer relationships.
Key responsibilities
- Chasing overdue invoices by phone, email and letter
- Negotiating payment plans and settlements
- Reconciling customer accounts and resolving queries
- Escalating aged debt for legal recovery
- Reporting on debtor positions and cash collection targets
Qualifications and entry routes
No specific qualifications required, though AAT or CICM (Chartered Institute of Credit Management) qualifications demonstrate professionalism. Many enter through accounts department experience.
Career outlook
Consistent demand across all sectors. CICM qualifications enhance career progression to credit management roles.
Key skills
Common industries
- All commercial sectors
- Financial services
- Utilities
- Telecommunications
- Debt recovery agencies
Data coverage
Salary Range (2025)
Estimated Career Progression
Based on salary percentile distribution for this occupation
Entry Level
£15,970
0-2 years
Mid Level
£22,936
3-7 years
Senior
£32,762
8-15 years
Potential career growth: ▲ +105% from entry to leadership
Salary Trend (2015-2025)
Gender Pay Comparison (2025)
Gender pay gap: 6.0%
Full-time vs All Employees (2025)
Full-time premium: +£1,551
Credit controllers salary: common questions
How much do credit controllers earn in the UK?
Is £28,532 a good salary in the UK?
What is the starting salary for credit controllers?
Have credit controllers salaries kept up with inflation?
Is there a gender pay gap for credit controllers?
Figures: ONS Annual Survey of Hours and Earnings, gross annual pay. UK full-time median £39,039 (2025).