Telephone salespersons Salary

About this role

Telephone salespersons sell products and services by telephone, making outbound calls or handling inbound enquiries. They identify customer needs, present product benefits, handle objections and close sales to achieve revenue targets.

Key responsibilities

• Making outbound sales calls to prospects and existing customers
• Handling inbound sales enquiries and converting to orders
• Presenting product benefits and overcoming objections
• Meeting individual and team sales targets
• Maintaining CRM records and call logs

Qualifications and entry routes

No formal qualifications required. On-the-job training and product knowledge training provided. ISM qualifications are valued for career progression.