Debt, rent and other cash collectors Salary
Median salary £27,454 per year (2025). Based on ONS ASHE data.
Gross pay, before deductions. See take-home pay on £27,000 after tax and National Insurance →
For debt, rent and other cash collectors, £29,097 is the typical (median) pay. That is well below the UK full-time median of £39,039 — -25% versus the national average. Experienced debt, rent and other cash collectors (top 25%) earn over £32,524.
About this role
Debt, rent and other cash collectors visit customers and tenants to collect payments, manage arrears, negotiate repayment arrangements and recover outstanding debts. They work for financial institutions, local authorities and collection agencies.
Key responsibilities
- Visiting customers to collect outstanding payments
- Negotiating repayment arrangements and payment plans
- Recording collections and updating account records
- Assessing customer circumstances and ability to pay
- Reporting on collection activities and outcomes
Qualifications and entry routes
No formal qualifications are always required, though CSA (Credit Services Association) training and compliance certifications are valued. Knowledge of debt collection regulations and FCA guidelines is essential.
Career outlook
FCA regulation is professionalising the sector. Digital payment methods are reducing doorstep collection, shifting towards contact centre and digital collection methods.
Key skills
Common industries
- Debt collection agencies
- Local authority revenue collection
- Utility companies
- Housing associations
- Bailiff and enforcement companies
Data coverage
Salary Range (2025)
Estimated Career Progression
Based on salary percentile distribution for this occupation
Entry Level
£23,867
0-2 years
Mid Level
£23,867
3-7 years
Senior
£32,524
8-15 years
Potential career growth: ▲ +36% from entry to leadership
Salary Trend (2015-2025)
Gender Pay Comparison (2025)
Gender pay gap: 13.3%
Full-time vs All Employees (2025)
Full-time premium: +£1,643
Debt, rent and other cash collectors salary: common questions
How much do debt, rent and other cash collectors earn in the UK?
Is £29,097 a good salary in the UK?
What is the starting salary for debt, rent and other cash collectors?
Have debt, rent and other cash collectors salaries kept up with inflation?
Is there a gender pay gap for debt, rent and other cash collectors?
Figures: ONS Annual Survey of Hours and Earnings, gross annual pay. UK full-time median £39,039 (2025).